The Ryde Information Support Service (RISS) continues to make a real difference in the community, helping residents navigate a wide range of practical tasks and access essential services. Based at Ryde Library, RISS provides free, friendly support to individuals across the area, reaching over 200 clients last month alone.
The service is available at the following times:
- Monday: 10:00 AM – 3:00 PM
- Tuesday: 9:00 AM – 3:00 PM
- Friday: 9:00 AM – 3:00 PM
- 1st Wednesday of the month: 5:00 PM – 7:00 PM
- 1st Saturday of the month: 10:00 AM – 12:00 PM
RISS assists residents with a wide variety of tasks, from everyday necessities to less common requests. Recent support has included:
- CV preparation
- Applications for postal votes
- Placing newspaper notices online
- Requesting repeat prescriptions
- Renewing driving licences
- Obtaining translations of foreign marriage certificates
- Requesting replacement vehicle logbooks
The service has received glowing feedback from residents, underlining its positive impact on the local community:
“Thank you so much for the time and effort you gave to us with my Personal Independence application which was successful.” – John and Michelle
“Thank you for helping me to resolve the HMRC tax rebate.” – Rebecca
“Thank you so much for helping us with internet regarding our application for Universal Credit! And Council Tax Support! We wouldn’t have done this without your time and assistance.” – Steve and Anne
“I would like to thank you both for the great help shown to me on Tuesday. I don’t know what I would have done otherwise.” – Jane
RISS continues to be a vital lifeline for Ryde residents, ensuring that everyone can access the services and support they need, no matter how complex the task.
