Following the Isle of Wight Council’s closure of all the Island’s public toilets in 2016 Ryde Town Council decided to take on the ownership, management and operation of Ryde’s toilets. These are located at Appley Park, Eastern Gardens and St John’s Road. Each block has an accessible toilet and Appley and Eastern have baby changing facilities.
Following the closure of the Western Gardens Toilets due to the Ryde Interchange Works, temporary facilities have been put in place by the Isle of Wight Council and are their responsibility for the duration of the works.
The toilets are cleaned and inspected on a daily basis with an attendant round in place between 1 June and 30 September whereby an operative attends the three public conveniences located along the Esplanade on a continuous cleaning rota beginning at 11am and finishing at 6pm every day. This arrangement is in recognition of the high usage that these toilets receive during Ryde’s busy summer months. The Town Council takes its health and safety responsibilities extremely seriously and a range of statutory inspections are carried out including electrical and legionella. The toilets were transferred from the Isle of Wight Council in a poor state of repair and decoration and all Ryde Town Council toilets now have a maintenance plan which can be viewed by clicking here FACILITIES MANAGEMENT PROTOCOL.
The Town Council uses the Radar key scheme, as promoted by Disability Rights UK, for all its accessible facilities. This helps to ensure that these facilities are not abused. Keys for both Ryde’s accessible toilets and for Nettlestone and Seaview’s accessible toilets at Puckpool, are available from the Town Council’s offices in Lind Street. A small charge may be made for the key and staff may ask to see proof of your disability.
Expenditure on the toilets also allows for insurance, urgent maintenance and responding to vandalism.
Should you have any concerns about the cleanliness or appearance of the toilets you should contact the Town Council during office hours (Monday – Friday, 9am to 4pm) on 01983 811105 or out of hours on 01983 329141. For the temporary Western Gardens toilets please contact the Isle of Wight Council on 01983 821000 (Monday – Thursday, 8.30am to 5.00pm and Friday, 8.30am to 4.30pm)