Following the Isle of Wight Council’s closure of all the Island’s public toilets in 2016 Ryde Town Council decided to take on the ownership, management and operation of Ryde’s toilets. These are located at Appley Park, Eastern Gardens, Western Gardens and St John’s Road. Each block has an accessible toilet and Appley and Eastern have baby changing facilities with Western Gardens open 24/7 in recognition of the demands of the night time economy and the other toilets remaining open during daylight hours, unless closed for routine or urgent maintenance.
The toilets are cleaned and inspected on a daily basis with an attendant round in place between 1 June and 30 September whereby an operative attends the three public conveniences located along the Esplanade on a continuous cleaning rota beginning at 11am and finishing at 6pm every day. This arrangement is in recognition of the high usage that these toilets receive during Ryde’s busy summer months. The Town Council takes its health and safety responsibilities extremely seriously and a range of statutory inspections are carried out including electrical and legionella. The toilets were transferred from the Isle of Wight Council in a poor state of repair and decoration and all four toilets now have a maintenance plan and this can be viewed by clicking here FACILITIES MANAGEMENT PROTOCOL.
The Town Council uses the Radar key scheme, as promoted by Disability Rights UK, for all its accessible facilities. This helps to ensure that these facilities are not abused. Keys for both Ryde’s accessible toilets and for Nettlestone and Seaview’s accessible toilets at Puckpool, are available from the Town Council’s offices in Lind Street. A small charge may be made for the key and staff may ask to see proof of your disability.
Expenditure on the toilets also allows for insurance, urgent maintenance and responding to vandalism.
Should you have any concerns about the cleanliness or appearance of the toilets you should contact the Town Council during office hours (Monday – Friday, 9am to 4pm) on 01983 811105 or out of hours on 01983 329141.