– Who to call if you need help during the festive period.

You are not alone, whatever you are going through there is someone who can help you. Please see below the list of organisations that can help a range of situations.

Christmas Week Warm Spaces:

The Veteran Hotel and Bar, 15 Esplanade, Ryde PO33 2DZ – Christmas Day Buffet from 1pm (FREE)

Men Only IOW, 134 High Street, Ryde www.menonlyiow.co.uk All welcome (both men and women!)Christmas day dinner – 10 am – 2pm (lunch served 12pm donations welcome)

Salvation Army, 72 Pyle Street, Newport PO30 1UJ IOWSA.ChristmasCampaign@gmail.comChristmas day dinner FREE – may be possible for a lift – email to book as spaces run out very quickly. (only 10 spaces left as at 17th Dec)

Food Provisions:

Oakfield Food Pantry Oakfield CE Primary School, Appley Road, Ryde, PO33 1NE. For £5 you receive over £15 worth of food. No referral needed. Christmas opening times; Monday 23rd, and Monday 29th December, 10am – 12 noon

Foodbank Ryde, Grace Church, Marlborough Road PO33 1AE – 01983 292040 – Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre. You can call Help Through Crisis for a Foodbank voucher 01983 823859. Christmas opening times; Tues 23th December 10am – 12 noon & Tuesday 30st December 10am – 12 noon

Financial Support:

Help through Crisis – Call 01983 684684 (Direct Dial) – Help Through Crisis (HTC) aims to assist Island residents who are in genuine hardship, enabling them to quickly access help in an emergency. There is a limited fund to provide immediate emergency help with food, gas and electricity.

Citizens Advice General Advice Service – 01983 684684 or Callback service: 01983 309309 – leave details and contact info – a call will be returned on the same day or next working dayInformation and advice on benefits, money, housing, employment and more

The Footprint Trust – 01983 822282 or email info@footprint-trust.co.uk – Help if you are worried about your utility bills.

Ryde Information and Support Service, Ryde Library – Monday 22nd   Dec 10am – 3pm and Tuesday 23rd Dec 9am – 3pm, Fri 2nd Jan 9am – 3pm Information on benefits, money, housing, employment and more.

Family Support:

Baby Box, Victoria St, Ventnor – babyboxiow@gmail.com  FacebookSaturday 20th December 10-1 and Tuesday 23rd Dec 1pm – 5pm. Baby Box provide clothing, nappies, baby food, wipes and other items to families on the Island.

Barnardo’s – Ryde Family Hub 01983 617617 iowfamilycentres@barnardos.org.uk
Welcome To Isle Of Wight Family Centres : Isle Of Wight Family Centres
Information advice and guidance for parents of children 0 – 19 years, get in touch if needing advice or support or more information. Phone between 9am – 4.30pm.

Carers IW – 01983 533173 info@carersiw.org.uk
8am – 8pm Monday – Friday and 10am – 4pm Saturday and Sunday Urgent calls only after 4pm and at weekends.

Age UK – 0800 055 6112 – Offer support through their free advice line, lines are open 8am-7pm, 365 days a year.

Mental Health:

Use NHS 111 online to get support with your mental health. Talking Therapies offering a wide range of skills to help those experiencing common mental health problems.

Samaritans of Isle of Wight – Free phone 116123 or email jo@samaritans.org
If you would like to talk off the record about how you’re feeling and would like emotional support please Samaritans. Suicide prevention (iow.gov.uk)

Other Useful Numbers:

Refuge – The freephone, 24-hour National Domestic Abuse Helpline 0808 2000 247. Home | Refuge National Domestic Abuse Helpline (nationaldahelpline.org.uk)

Isle of Wight Council – 01983 821000 – Christmas opening times; Monday 29th – Wednesday 31st December8.30 am – 4.30 pm, Friday 2nd January 8.30am – 4.30pm

Adult services on (01983) 823340 (office hours) or (01983) 821105 (out of hours)

IW Council Safeguarding Team (01983) 814980

Island roads – 01983 822440 or email info@islandroads.com – For issues relating to the highway network or for sandbag provisions

Independent advocates – 03333 447928 or email reception@swanadvocacy.org.uk
An advocate is a person who will assist you to get the information that you need to help you make decisions. They will also support you to say what you want to say and make sure that your views are being heard so that your problems can be sorted out. Advocacy is provided free of charge when a social worker has identified that a person meets the qualifying criteria under the Care Act, Mental Capacity Act or Mental Health Act. Isle of Wight – South West Advocacy Network

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